Privacy Policy

Privacy Policy

Last updated: [31-07-2025]

At Mystic Mandala, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Send promotional emails (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Shipping companies, payment processors, and other trusted partners who help us operate our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of our business

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling them may affect website functionality.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • File a complaint with relevant authorities

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data during such transfers.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.